Under Direct Messages on the left hand side of Slack, click on the direct message with todobot.
In this conversation, you can provide feedback or ask to-do bot a question by typing directly to todobot.
To-do bot will try and answer any questions that it can automatically, otherwise all other comments not answered by the Bot will be sent to Customer Support.
Please note that this direct message with todobot is monitored for quality assurance purposes.
For any bugs or problems, please email our Support team: firstname.lastname@example.org